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Our easy-to-use audio conferencing service to conduct telephone hearings.
Need help booking online? Watch our short video guide.
BT Legal Hearings is our easy-to-use audio conferencing service to help conduct telephone hearings.
This service has been developed to help you conform with the audio conferencing requirements of the Access to Justice Act of 1999, which now stipulates that audio conferencing MUST be used for certain types of legal case hearings.
BT Legal Hearings brings legal parties together by dialling-out to each party to meet with a Judge, in order to exchange/present information without having to be in the same court location.
It's simple to book your telephone hearing online via My Meeting Manager, use this free online portal as a convenient way to book, view, amend or cancel your bookings, alternatively you can book by telephone.
We advise that if you are a Litigant in Person and wish to arrange a telephone hearing then you must have an existing account or set up a new account to use this service. If you are participating in a telephone hearing that is arranged by you or by another party then please familiarise yourself with the telephone hearing procedure so that the hearing can run smoothly.
Are you an existing customer?
Need more information?
Her Majesty's Court Service approved supplier
BT Conferencing has been selected by the Her Majesty's Court Services (HMCS) as an approved supplier for the legal community to facilitate the arrangement of telephone hearings which can also help you eliminate the hassle and costs associated with travelling to a court hearing.
In April 2007, Practice Direction 23, which supplements Part 23 of the Civil Procedure Rules was updated to widen the use of telephone hearings. Telephone hearings are now expected to be the norm for the majority of the types of hearings lists below in the county court:
Telephone Hearing Exclusions
Telephone hearings are excluded where:
Telephone hearing exceptions:
Such applications will be determined by the court without the need of the parties to attend court for a hearing.
The usual application fee will apply.
HMCS Telephone hearing scheme
What is the HMCS telephone hearing scheme?
The telephone hearing scheme is a nation-wide rollout encompassing all HRMC (Her Majesty's Courts Service) county courts and law firms in England and Wales to convert face-to-face court hearings into telephone based hearings.
The HRMC telephone hearing scheme has been introduced as a result of the change in law, allowing for certain court hearings to take place as a telephone hearing.
Why the change in law?
Previously the legal community were only allowed to use the format of 'telephone hearings' if the legal parties applied to the courts for approval first.
The Department of Constitutional Affairs (DCA) had run a consultation and pilot programme to investigate if it would be beneficial to the legal community for telephone hearings to be used more widely for certain types of court hearings, removing the need to apply to use audio conferencing to conduct a court hearing.
The results from the research conducted highlighted that by increasing the use of telephone hearings court users benefited by
The research also showed that audio conferencing has been universally welcomed by law firms for court hearings, meetings and presentations which resulted in a change to The Access to Justice Act.
Therefore from 1st April 2006, the Access to Justice Act 1999 was updated and now stipulates that audio conferencing (also referred to as telephone hearings) MUST be used for certain types of legal case hearings, instead of a face-to-face meeting at court.
Links to further information about the new telephone hearing guidelines:
BT Legal Hearings is an easy to use secure audio conferencing service that only requires access to a phone to conduct a telephone hearing.
How it works:
Fixed charge option is based on a maximum of 5 participants and maximum conference duration of 40 minutes.
For more information about pricing please call the BT Conferencing sales team at 0800 77 88 77 or + 44 (0)20 7402 0303 and a member of the sales team will be able to answer any questions regarding the pricing of our services.
By using audio conferencing to conduct telephone based hearings you and your firm will:
BT Legal Hearings is designed to help you make the most of your busy schedules by offering you the options to either book a telephone hearing call online or by phone.
2 easy ways to book
You have two options to choose from, on how you wish to book your BT Legal Hearings call
Note: We advise that if you are a Litigant in Person and wish to arrange a telephone hearing then you must have an existing account or set up a new account to use this service. If you are participating in a telephone hearing that is arranged by you or by another party then please familiarise yourself with the telephone hearing procedure so that the hearing can run smoothly.
How to book a telephone hearing online
For the simplest and quickest way to arrange a telephone hearing, book online.
Step 1. Have the following information available:
If you do not have a conferencing legal account, register for a new account today.
If you already have a conferencing legal account but do not remember your account details call 0800 028 4194.
Step 2. Login to My Meeting Manager.
Step 3. Enter your user name and password and Sign in
Step 4. Click on Book an Event.
Step 5. Book a BT Legal Hearing.
Step 6. Enter details for your Legal Hearing, read and accept the Terms and Conditions and then click next.
Step 7. Enter participant details for the Legal Hearing.
Step 8. Review the details you entered for the Legal Hearing and click submit.
Step 9. Save your Telephone Hearing details (you can also request an email to be sent to you).
Step 10. Return to My Meetings. There, you can view your Legal Hearing call details.
How to book a telephone hearing by phone
Step 1. Call BT Legal Hearings Customer Services on 0800 028 4194 with the following information:
Step 2. That's it - you will then be sent an email confirmation for your booking