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BT MeetMe with Dolby Voice

Your enhanced BT MeetMe service that will deliver more natural and effective audio meetings than traditional phone-based conference calls.

Looking for information on Dolby Conference Phone? You can find it here ›

IT Administrator Guide

Please click here to download the latest IT Admin Guide ›


Web Plug-in System Requirements

Operating System and Web Browser support
Browser Microsoft Windows Apple Mac OS X
(64-bit Intel
processors only)
(32-bit, 64-bit)
10.11 – 10.13
IE 8 (32-bit)
IE 9 (32-bit)
IE 10 (32-bit) * *
IE 11 (32-bit) * * * *
Microsoft Edge
Mozilla Firefox (32-bit)
Less than version 52 or 52 Extended Support Release
* * * *
Mozilla Firefox (32-bit) version 52
Google Chrome† * * * *
Apple Safari (64-bit)

*Except Metro mode and Enhanced Protected mode
†Joining via Chrome requires an additional Chrome extension. You can install the extension here.


The following headsets have been tested by Dolby and approved to work optimally with the BT MeetMe with Dolby Voice plug-in:

  • Jabra®: BIZ 2400 Duo, Evolve 40 UC, UC Voice 750 Duo, UC Voice 550 Duo, BIZ 2300 Duo, BIZ 2400 II Duo, Evolve 30 Stereo, Evolve 80 Stereo
  • Logitech®: H570e, H650e, HD Webcam C310
  • Plantronics®: C320, C320M, C325, C325.1, C325M, C325M.1, C520, C520M, C720, C720M, C725M, Voyager Focus
  • Sennheiser®: SC 60, SC 60 USB CTRL, SC 260 USB, SC 260 USB CTRL, SC 260 USB CTRL II

Other headsets may work, but are not supported.

Mobile App System Requirements

The BT MeetMe with Dolby Voice mobile app supports the following mobile phone operating systems.

Support for Mobile Operating Systems
  • iOS support
    • 9.0 or later
  • Android support
    • 5.0 or later

Firewall Settings

Required Firewall Settings

The table below outlines the mandatory requirements to establish a secure tunnel between a Customer and the BT Network for the following clients: Dolby Web Client, Dolby Conference Phone, Dolby Mobile App and BT VOIP.

Function - Mandatory Protocol Ports Destination
DTLS Tunnel (SIP Signalling / RTP Media)
NOTE: Mandatory
UDP 7955
Client Download
Call Control & In Conference Control
Customer support collateral
Web Traffic / Screen Sharing
NOTE: Mandatory
TCP 443 *

For the Dolby Conference Phone please also refer to the Dolby Conference documentation located here:

Customer IT Managers who experience difficulty in establishing a secure tunnel with the BT Network when using the above settings must contact their BT Sales Engineer. Your BT Sales Engineer will assess the problem and may advise you to implement the following additional settings:

Optional Firewall Settings

The table below outlines some additional requirements that may be required to establish a secure tunnel between a Customer and the BT Network for the following clients: Dolby Web Client, Dolby Conference Phone, Dolby Mobile App and BT VOIP.

These settings must only be used under guidance from your BT Sales Engineer.

Function - Optional Protocol Ports Destination
TLS Tunnel (SIP Signalling / RTP Media) TCP 443
NOTES: Optional - Connectivity in failover conditions may be possible using TLS over TCP port 443. This will only be done through mutual agreement after consultation with the BT Sales Engineer as TLS over TCP is expected to deliver a degraded service and is not recommended for media.
You must consult your BT Sales Engineer prior to using these settings.


Access to the Service is permitted in the following countries [this list is subject to change]:

Akrotiri, Albania, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, The Bahamas, Bahrain, Bangladesh, Belgium, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Chile, China (Web Plug-in and Android), Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dhekelia, Ecuador, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Ghana, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Gibraltar, Greece, Greenland, Guam, Guatemala, Guernsey, Holy See (Vatican City), Israel, Italy, Jamaica, Jan Mayen, Japan, Jersey, Jordan, Kazakhstan, Korea South, Latvia, Lithuania, Luxembourg, Macedonia, Malaysia, Malta, Mexico, Monaco, Montenegro, Morocco, Netherlands, New Zealand, Nicaragua, Norway, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Romania, Russia, San Marino, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Svalbard, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turkmenistan, Ukraine, United Kingdom, United States, Uruguay, Uzbekistan, Venezuela, Vietnam, Zambia.