Using the BT MeetMe Desktop Controller
Instructions: We've organised the following topics into easy to understand categories on BT MeetMe Desktop Controller: Launching Desktop Controller, Joining a call, Adding participants, and Commands.
Launching Desktop Controller
You can launch the Desktop Controller in one of three different ways:
- Directly from Microsoft Outlook using the Monitor Conference or Join Conference buttons on the BT MeetMe Add-in for Microsoft Outlook toolbar
- Online within a web browser
Launch BT MeetMe Controller - Via a Call Start Alert
Joining as chairperson
- After Desktop Controller is launched, click on the "Add/Join" button on the Desktop Controller.
- Click on "Join as Chairperson".
- On the next window, choose the number you would like to be called back on and click "Join" at the bottom of the screen.
- When your phone rings, answer it and you will be connected to your conference.
Adding a participant to your conference
- Click on "Add/Join" button on the Desktop Controller.
- Click on "Add Participant".
- On the next window, choose a contact and click "Add" or type in the name and number of the person you would like to add to the call.
- The contact's phone will ring and when they answer it they will be connected to you conference.
'Add' or 'Select a Participant'.
Issue conference-wide commands
You can mute and unmute all participants (lecture mode), start a recording, assign a billing reference, lock the conference, play roll call, set conference continuation, and request operator assistance.
To access these commands, click on the 'Control' button on the Desktop Controller.
Participant line commands
You can issue participant line commands by on the left arrow and the end of participant row. This will open a control screen that allows you to mute and unmute the line, edit the name, announce the participant's roll call name, and disconnect the line.
