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Customer support


Help is always free and available 24 hours a day, 7 days a week, 365 days a year.

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UK freefone: 0800 77 88 77

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My Meeting Manager
Sign to Engage
  • What is My Meeting Manager?
  • What is Engage?

Audio Services

BT MeetMe

  • Quick reference

    • FAQs
    • Best practices for using BT MeetMe
    • Register for a training session

  • Global Access Numbers

    • View my Global Access dial-in numbers
    • How to use Global Access Numbers

  • User guides

    • How to start a call
    • How to use Global Access Numbers
    • How to use the Outlook Add-in
    • BT Meetme Add-in for Outlook IT Managers guide
    • Touchtone commands
    • How to record a call
    • How to use BT MeetMe Secure Dial-out
    • Manage a call with BT MeetMe Online Tools

BT Express

  • FAQs
  • Scheduling a BT Express
  • Inviting participants to your call
  • Joining a BT Express
  • Best practices for using BT Express

BT Plus

  • FAQs
  • Scheduling a BT Plus
  • Inviting participants to your call
  • Joining a BT Plus
  • Best practices for using BT Plus

BT Premium Event

  • FAQs
  • Scheduling a BT Premium Event
  • Inviting participants to your call
  • Joining a BT Premium Event
  • Best practices for using BT Premium Event

Web Services

Microsoft Office Live Meeting

  • Quick reference

    • Log in to Microsoft Live Meeting
    • Register for a training session
    • FAQs

  • Downloads

    • Live Meeting 2007 add-in for Outlook (Self-extracting .exe file)
    • Live Meeting 2007 add-in for Lotus Notes (Self-extracting .exe file)
    • Live Meeting 2007 add-in for Lotus Notes (Windows Installer package .msi file)

  • User guides

    • Join a meeting
    • How to navigate the Live Meeting interface
    • Schedule a live meeting
    • Record a Live Meeting
    • Present and share documents
      • Load a presentation
      • Edit a presentation
      • Create a poll
      • Share a web page
      • Whiteboard
    • Interact with your audience
      • Set up audio integration
      • Manage questions and answers
      • Upload and distribute handouts
      • Use a webcam with Live Meeting
      • Create breakout meetings

Cisco WebEx

  • Preparing for a meeting

    • Scheduling
      • Schedule a meeting
      • Schedule a meeting with Microsoft Outlook
      • Schedule a meeting with Lotus Notes
      • Schedule a meeting with WebEx One-Click
  • Starting and joining the meeting
    • Start a meeting
    • Start a WebEx One-Click meeting
    • Join a meeting
  • During a meeting
    • Present and share documents, applications, or your desktop
    • Presentation viewing options
    • Record a WebEx web conference
    • Use annotation tools
  • Managing your account settings
    • Web Conferencing best practices
    • Configure my account settings
    • Install Productivity tools

  • FAQs

    • Sharing documents
    • Troubleshooting

  • Other

    • What are Productivity tools?
    • Learn about "My WebEx"

Account management

My Meeting Manager

  • What is My Meeting Manager?
  • Log in to My Meeting Manager
  • Reset my password
  • FAQs

View My Bill Online

  • What is View My Bill Online?
  • Log in to View My Bill Online
  • Navigate the application
  • Monitor recent usage
  • Manage Reports
  • Access invoices
  • Pay a bill
  • Manage Passwords
  • FAQs

Video Services

  • Quick reference

    • Best practices for conducting a video conference

  • Engage

    • What is Engage?
    • Log in to Engage Suite
    • Log in to the Engage Online Help Desk
    • Log in to the Engage Online Reports
    • Log in to the Remote Equipment Monitoring
    • Log in to the Hardware Ordering status

  • User guides

    • How to use video conferencing

Streaming

  • Demo
  • How to view a streamed event
  • FAQs
  • Download the free Windows Media Player
  • Test your Windows Media Player
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